Help and FAQ
Help:How to use iWeather Pro.How do I Animate the NOAA images? Select the NOAA image you want to animate and click the “Motion” button at the top of iWeather Pro.How do I set an image as a Favorite? When you have the image you wish to make a Favorite selected click on the Favorite button number you would like to set it to, Ex. “Set Fav. 1” sets the current image to Favorite number 1, these buttons are located in the Tools drawer.How do I view one of my Favorites? At any time click on the Favorite button number you wish to view, these buttons are located at the top if iWeather Pro between the “Tools” and “Tile Favs.” buttons, they are labeled the image you have set for that Favorite, Ex. “US Current Su…”, by clicking on it you will see the preset image large. While your favorite images are tiled you can click on the image to view it bigger.How do I Tile my favorites? First you must have all four Favorites set, once they are all set click the “Tile Favs.” button at the top of iWeather Pro. iWeather Pro will atomically tile your favorites when iWeather Pro is launched. While your favorite images are tiled you can click on the image to view it bigger.What do I use the Tools drawer for? The tools drawer is used to hold controls, like the map selector, image type selection, set Favorites and more. You can open and close the Tools drawer by clicking the “Tools” button at the top of iWeather Pro.How do I enter my registration information into iWeather Pro? If iWeather Pro is not registered you will see a Registration pop-up when you launch iWeather Pro, if iWeather Pro is already running you can go to File > Registration, this will open the Registration pop-up. Then simply enter the Registration Key and Name we emailed to you in the boxes.FAQ:Frequently Asked Questions – answers to common problems.Sometimes the Animation Fails to load and I get “Error Loading Images…”, what’s wrong? Nothing is wrong, this usually happens at 5min intervals (Ex. 12:25, 12:45, 12:50), we are not sure why this happens but its something to do with NOAA, wait a few moments and try again.Why do the NOAA weather images sometimes have large amounts of weather showing in the center? This is because all the NOAA weather images are direct and not filtered or modified, this is not weather but is ground clutter, this is normal. More about ground clutter can be found hereI got my Registration Key, but its not working, what’s wrong? Check that you have entered your Registration Key into the “Registration Key:” textbox and not the “Registered To:” textbox. Also check that you have entered the Key and your name correctly, Capitalization matters on your name, if all this fails to help email Registration@RSHSoft.com for a new key or for more help.The Tools drawer opens on the left side and is cut off by the side of the monitor, what’s causing this? iWeather Pro opens on which ever side of the main window has more space, this is a known problem when using a resolution of 1024×768.Where does iWeather Pro download its weather images? iWeather Pro downloads all its weather images from either weather.com or NOAA.gov, the local maps are from NOAA.gov and the regional, national and international image are from weather.comWhat does iWeather Pro do when I do not buy it but still download and run it? iWeather Pro will run even if its not registered, it does not expire or stop working after time, instead iWeather Pro will bug you. Every time you open iWether Pro if its not registered it will ask for a registration key, although this is closed by clicking “Skip”, then every minute another small message box pops up to bug you, this will go on until registered.What’s going on? I purchased iWeather Pro and I haven’t gotten my registration key. Make sure that you are checking the right email address; we will send the registration information to the email address that your PayPal account uses unless you specify otherwise. - OR - It may take a while to receive your registration key, we generate each key individually to ensure security, it may take up to 3 days, if it takes any longer than that we will refund your payment and give iWeather Pro to you for free.The name iWeather Pro is registered to is wrong (from typo or using PayPal account name), how can I get it changed? Email Robert@RSHSoft.com and ask for a new key, or reply to the email containing your registration key.I lost my Registration Key, how can I retrieve it? iWeather Pro puts a preferences file in “/User/Library/Preferences/”, the file is called “iWeather Pro Preferences”, the first line is who iWeather Pro its registered to, and the second is the registration key. This is where iWeather Pro saves its preferences, modifying this document may cause unwanted behavior of iWeather Pro.How can I change the Registration Key or name in iWeather Pro? iWeather Pro puts a preferences file in “/User/Library/Preferences/”, the file is called “iWeather Pro Preferences”, the first line is who iWeather Pro its registered to, and the second is the registration key. This is where iWeather Pro saves its preferences, modifying this document may cause unwanted behavior of iWeather Pro.If you have a questions that is not answered here email Robert@RSHSoft.com.

